To create and maintain a clinician support service that encourages individual clinicians and practices to find solutions to personal and organisational constraints to optimal practice.
To use the facilities and resources of the Somerset Clinician Support Service (SuCceSS) to enhance clinicians’ own well-being and thereby improve patient care within the NHS.
The aim of the SuCceSS is to bring the concept of proactive clinician support into common culture, to protect wellbeing, enhance performance, prevent poor performance, and avoid compromised patient safety.
The basis is to focus on developing a is to focus on developing a range of resources to address the concerns of self-referring clinicians long before their clinical performance can cause a risk to patient safety.
We can help with:
Educational needs
Personal development needs
Personal emotional needs
Inter-personal relationship stresses
Practice dynamics and unresolved issues
Work / life balance
Pastoral needs
Boredom and disenchantment
Health concerns, including alcohol and substance misuse
Access to the service is always by selfreferral.
If appropriate this can besupported by:
The appraiser
Practice colleagues
The Local Medical Committee
The Local Dental Committee
NHS Somerset
Principles of the Service
Team Work
Culture Change
Communication
Confidentiality
Administration
Knowledge
Education
Enthusiasm
You can make contact with the SuCceSS Service using the following options:
E-Mail: cliniciansupport@somerset.nhs.uk
Dedicated Confidential Telephone Line: 0300 200 0219
